INTRO:

Here’s an overview of an ignition moment, where we explored communication.

We touched on the following:

  1. Two essential ingredients of healthy communication
  2. What unhealthy communication looks like
  3. Healthy communication and why it fosters long-term trust

We examined how poor communication makes a rubbish situation a whole lot worse, causes damage and disrupts organisational culture. We explored unhealthy communication and offered assertiveness as an alternative. We learned how essential clarity and regard are in healthy communication.

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