Here’s an overview of an ignition moment, where we explored communication.
We touched on the following:
- Two essential ingredients of healthy communication
- What unhealthy communication looks like
- Healthy communication and why it fosters long-term trust
We examined how poor communication makes a rubbish situation a whole lot worse, causes damage and disrupts organisational culture. We explored unhealthy communication and offered assertiveness as an alternative. We learned how essential clarity and regard are in healthy communication.